Privacy Policy

PRIVACY POLICY
PRIVACY POLICY Last Updated: January 2025
At Keyonna Beach Resort Antigua (“Keyonna Beach,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make reservations, or stay at our resort.
Information We Collect
Personal Information:
Name, email address, phone number, and postal address
Payment information and billing address
Passport or ID information as required for hotel registration
Travel preferences and special requests
Date of birth and nationality
Photos or videos if you tag us in social media
Special dietary requirements or health information you provide
Automatically Collected Information:
IP address and browser type
Device information
Pages viewed and time spent on our website
Booking patterns and preferences
Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
Process your reservations and payments
Provide customer service and support
Send confirmation emails and updates about your stay
Personalize your experience at our resort
Send marketing communications (with your consent)
Improve our services and website functionality
Comply with legal obligations
Protect against fraud and unauthorized transactions
Information Sharing
We may share your information with:
Third-party service providers (payment processors, booking engines)
Partner hotels if arranging connected stays
Legal authorities when required by law
Successors in the event of a business transfer
Your Rights
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent for data processing
Request data portability
Data Security
We implement appropriate security measures to protect your information, including:
Encryption of sensitive data
Secure servers and firewalls
Regular security assessments
Staff training on data protection
Limited access to personal information
International Transfers
As we operate in Antigua and serve international guests, your data may be transferred to different countries. We ensure appropriate safeguards are in place for these transfers.
Children’s Privacy
We do not knowingly collect information from children under 16 without parental consent. If you believe we have inadvertently collected such information, please contact us.
Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with a new “Last Updated” date.
Contact Us
For privacy-related questions or to exercise your rights, contact us at: Keyonna Beach Resort Antigua Turner’s Beach St. Mary’s, Antigua Email: privacy@keyonnabeach.com Phone: [Insert Phone Number]
Governing Law
This Privacy Policy is governed by the laws of Antigua and Barbuda and applicable international data protection regulations.