Privacy Policy

PRIVACY POLICY

PRIVACY POLICY Last Updated: January 2025

At Keyonna Beach Resort Antigua (“Keyonna Beach,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make reservations, or stay at our resort.

Information We Collect

Personal Information:

  • Name, email address, phone number, and postal address

  • Payment information and billing address

  • Passport or ID information as required for hotel registration

  • Travel preferences and special requests

  • Date of birth and nationality

  • Photos or videos if you tag us in social media

  • Special dietary requirements or health information you provide

Automatically Collected Information:

  • IP address and browser type

  • Device information

  • Pages viewed and time spent on our website

  • Booking patterns and preferences

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process your reservations and payments

  • Provide customer service and support

  • Send confirmation emails and updates about your stay

  • Personalize your experience at our resort

  • Send marketing communications (with your consent)

  • Improve our services and website functionality

  • Comply with legal obligations

  • Protect against fraud and unauthorized transactions

Information Sharing

We may share your information with:

  • Third-party service providers (payment processors, booking engines)

  • Partner hotels if arranging connected stays

  • Legal authorities when required by law

  • Successors in the event of a business transfer

Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt-out of marketing communications

  • Withdraw consent for data processing

  • Request data portability

Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data

  • Secure servers and firewalls

  • Regular security assessments

  • Staff training on data protection

  • Limited access to personal information

International Transfers

As we operate in Antigua and serve international guests, your data may be transferred to different countries. We ensure appropriate safeguards are in place for these transfers.

Children’s Privacy

We do not knowingly collect information from children under 16 without parental consent. If you believe we have inadvertently collected such information, please contact us.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with a new “Last Updated” date.

Contact Us

For privacy-related questions or to exercise your rights, contact us at: Keyonna Beach Resort Antigua Turner’s Beach St. Mary’s, Antigua Email: privacy@keyonnabeach.com Phone: [Insert Phone Number]

Governing Law

This Privacy Policy is governed by the laws of Antigua and Barbuda and applicable international data protection regulations.